Operations management

To meet the demands of customers, a production operation must meet quality and delivery expectations. To do this, information and material flows in the supply chain must be managed. This module explains the theory and practice of how the supply network can be designed and optimised.


Course leader

Dr F Erhun


Module learning outcomes

On completion of the module students should be able to:

  • Understand the ways in which manufacturing processes are managed in order to achieve the right quality of product, manufactured to meet the customer requirements and delivered on time, and making the most efficient use of the resources available
  • Understand the role of inventory in manufacturing systems, and apply basic ordering, replenishment, and forecasting techniques
  • Describe the major influences on the efficient flow of work through a factory, apply MRP techniques to scheduling, describe the implications of different co-ordination structures on job design, describe how improvement processes relate to co-ordination strategies
  • Understand how manufacturing operations are integrated with other aspects of the business; how operations are managed across supply networks; and how the Internet affects manufacturing


100% by examination. Paper 3, double paper with 3P5

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