Businesses must understand ecosystems or risk failure, warn researchers

Tuesday 1 October 2013

What businesses can learn from how major cities operate

Struggling to make the shift to solutions

Tuesday 10 September 2013

The Cambridge Service Alliance, based at the IfM, has issued its latest blog - and it poses a question for companies struggling to make the move from products to solutions.

The challenge of selling services

Tuesday 16 July 2013

Businesses are increasingly looking to sell services rather than products. But as Andy Neely, director of the Cambridge Service Alliance, explains to Della Bradshaw, business education editor of the Financial Times, the transition poses problems.

IfM takes part in servitization workshops in China

Wednesday 22 May 2013

Senior academics and researchers from the IfM were invited to participate in two workshops on the topic of servitization, held in China. 

New report on service innovation

Tuesday 30 April 2013

The Cambridge Service Alliance has issued a new executive briefing which looks at the process of service innovation in an attempt to improve the way that service and product-service providers develop new services.

Final report from the KT-Box programme now online

Tuesday 5 March 2013

The final report from the Knowledge-Transfer Box (KT-Box) programme, 'Improving the competitiveness of UK service providers through applying academic research', is now available to download.

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