What businesses can learn from how major cities operate

The Cambridge Service Alliance, based at the IfM, has issued its latest blog - and it poses a question for companies struggling to make the move from products to solutions.

Businesses are increasingly looking to sell services rather than products. But as Andy Neely, director of the Cambridge Service Alliance, explains to Della Bradshaw, business education editor of the Financial Times, the transition poses problems.

Senior academics and researchers from the IfM were invited to participate in two workshops on the topic of servitization, held in China. 

The Cambridge Service Alliance has issued a new executive briefing which looks at the process of service innovation in an attempt to improve the way that service and product-service providers develop new services.

The final report from the Knowledge-Transfer Box (KT-Box) programme, 'Improving the competitiveness of UK service providers through applying academic research', is now available to download.