New PhD research focuses on blockchain and machine learning integrated methods for supply chain management. The project is looking for companies to complete short interviews to inform the first phase of the research. 

Dr Veronica Martinez and Nicolai Huss map out the benefits of digital twin-based satellite services as well as the barriers that need to be overcome in a new executive briefing.

HCL Technologies officially joined the Cambridge Service Alliance as a gold member during a recent signing ceremony held in Cambridge. 

The Cambridge Service Alliance Industry Day considered the question 'Disruptor or Disrupted?' as its theme, looking at the next generation of digital technologies and the impact on service delivery. 

The UK Government has announced £5.4 million in funding for a new centre to champion the digital revolution in the built environment.

Deputy Director of the Cambridge Service Alliance, Dr Mohamed Zaki, discusses the pitfalls of relying on simplistic numerical values to measure customer loyalty in Marketing Week.

Professor Andy Neely discusses five key issues manufacturing industry leaders should focus on if they want to survive in the age of digital disruption in the February issues of The Manufacturer.

Dr Mohamed Zaki has been appointed as Deputy Director of the Cambridge Service Alliance (CSA).

Dr James Moultrie has been awarded one of the University of Cambridge's Pilkington Prizes - awarded to individuals who have shown teaching of exceptional quality.

Professor Andy Neely, Head of IfM, has been appointed as the University of Cambridge's new Pro-Vice-Chancellor of Enterprise and Business Relations.

Professor Andy Neely, Head of the IfM and the Cambridge Service Alliance, suggests that industry leaders should focus on five key areas if they want to survive the journey to a digital future.

The Cambridge Service Alliance have launched a new white paper 'Supplying Innovation - Unlocking Innovative Behaviours in the Supply Chain'.

In this interview podcast, Andy Neely discusses his views on how the manufacturing landscape wouldn't be the same without academia.

A new Executive Briefing from the Cambridge Service Alliance, 'Seven Critical Success Factors in the Shift to Services’, sets out a roadmap for making the shift to services journey.

I've been struck recently by the range of people talking about new digital and data developments in manufacturing. Of particular interest has been the apparent explosion of discussion about industrie 4.0, internet plus and the industrial internet.

At the Cambridge Service Alliance we are exploring new service-based business models and, in particular, what the business to business (B2B) world needs to learn from consumer-focused companies.

In a world of data enabled ecosystems - Podcasts, presentations and posters.

Big data has been touted as the 'new oil for business', representing incredible potential financial rewards. How should they go about using it, asks Professor Andy Neely.

Podcast Interview with Dr Veronica Martinez on 'Making the Shift to Services in the Animal Health Industry'.

Dr Mohamed Zaki describes recent research from the Cambridge Service Alliance into data-driven business models.

On 14 May, the IfM held its annual Briefing Day – attended by more than 150 senior industrialists and policymakers who heard about the IfM’s latest research and the work it is doing with industry and government.

Failing to jump aboard the Big Data train will leave businesses in the dust of newer, smarter start-ups, says Andy Neely in a blog article in The Telegraph.

A new study by Chander Velu, from the University of Cambridge’s Institute for Manufacturing and Mahima Kanna from the International Finance Corporation, aims to shed light on business model innovation in India over the last decade.

Researchers at the Cambridge Service Alliance have suggested new ways of increasing the uptake of electric car usage.

What businesses can learn from how major cities operate

The Cambridge Service Alliance, based at the IfM, has issued its latest blog - and it poses a question for companies struggling to make the move from products to solutions.

Businesses are increasingly looking to sell services rather than products. But as Andy Neely, director of the Cambridge Service Alliance, explains to Della Bradshaw, business education editor of the Financial Times, the transition poses problems.

Senior academics and researchers from the IfM were invited to participate in two workshops on the topic of servitization, held in China. 

The Cambridge Service Alliance has issued a new executive briefing which looks at the process of service innovation in an attempt to improve the way that service and product-service providers develop new services.

The final report from the Knowledge-Transfer Box (KT-Box) programme, 'Improving the competitiveness of UK service providers through applying academic research', is now available to download.

Innovative business models for modern transport are explored in a new case study-based research.

KT-Box is a unique collaboration of some of the UK’s academic and industrial leaders in the new field of complex service provision. 

The University of Cambridge and IBM today release a report that challenges governments, businesses and universities to drive increased support and funding for service innovation.

This symposium brought together a small group of leading academics and senior industrialists in an open and interactive forum to recognise practical challenges, identify theoretical underpinnings, and explore promising avenues for development.

Two IfM students, Aiesha Maxwell and Guangjie Ren, received the Best Student Paper Award for their paper “New Technology Adoption in Field Service Operations: An Exploratory Study”.