Cambridge Service Science, Management and Engineering Symposium

Succeeding through service innovation

This symposium brought together a small group of leading academics and senior industrialists in an open and interactive forum to recognise practical challenges, identify theoretical underpinnings, and explore promising avenues for development. The unique value of the meeting has been captured by a discussion paper, which is available here together with a feedback form that enables more interested parties to contribute to the discussion.

Date published

1 October 2007

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