- Open Service Innovation
- Service Design
- Open Innovation
- Open innovation in Digital platforms
- Digital Co-creation
Ruusa Ligthart joined the IfM in October 2017 under the supervision of Professor Tim Minshall. Ruusa holds a Master’s degree in tourism management from the University of Brighton. She graduated in 2008 with overall grade distinction. Prior to her masters studies, she worked in the field of hospitality and tourism management and in advisory positions in several countries. She has also worked as a senior lecturer at universities of applied sciences in Finland. Prior her PhD studies she worked at the RDI unit at the Laurea University of Applied Sciences as a RDI project and education service product manager.