Research Interests

• Open Service Innovation
• Service Innovation
• Open Innovation
• Public Organisation
• Private Organisation

Background

Ruusa Ligthart joined the IfM in October 2017 under the supervision of Professor Tim Minshall. Ruusa holds a Master’s degree in tourism management from the University of Brighton. She graduated in 2008 with overall grade distinction. Prior to her masters studies, she worked in the field of hospitality and tourism management and in advisory positions in several countries. She has also worked as a senior lecturer at universities of applied sciences in Finland. Prior her PhD studies she worked at the RDI unit at the Laurea University of Applied Sciences as a education service product manager and project manager working with RDI projects together with various firms, 3rd sector, universities and other research organisations.

Her PhD focus on how are public and private organisations developing open service innovation.