Cambridge Academic Design Management Conference
Proceedings of the Cambridge Academic Design Management Conference (CADMC).
2013
Click here to download the Proceedings (as a .pdf file)
The proceedings contains papers presented at the 2013 Cambridge Academic Design Conference, held in Cambridge from 4 - 5 September 2013.
To view the videos:
- CADMC Overview
- In conversation with James Moultrie
- In conversation with Natalie Nixon
- In conversation with Alan Topalian
- In conversation with Michael Westcott
For copies of presentations provided by authors, please click on the links below
Keynote presentation
Natalie Nixon Keynote presentation
Alan Topalian Keynote presentation and a list of resources
Design management organisation
Design management as the hub of meaning in organizations
Fernando Pinto Santos, Toni-Matti Karjalainen, Aalto University, Helsinki, Finland
Design management performance measurement
Paulo Dziobczenski1, Maurício Bernardes2, 1University of Caxias do Sul, Caxias do Sul, Brazil, 2University of Rio Grande do Sul, Porto Alegre, Brazil
Design projects and meaning
On managing innovative design projects methodologically: the case of framing
Pieter E Vermaas, Delft University of Technology, Delft, The Netherlands
NPD
The real value of the developmental BOM in a gated NPD project
Michael Flanagan, Manchester Metropolitan University, Manchester, UK
Policy and sustainability
Pekka Murto1, Oscar Person1,2, 1Aalto University, Helsinki, Finland, 2Delft University of Technology, Delft, The Netherlands
Towards a taxonomy: classifying design innovation policies in Europe
John Chisholm1, Martyn Evans2, Leon Cruickshank3, Rachel Cooper2, 1Lancaster University, Lancaster, UK, 2Lancaster Institute for the Contemporary Arts, Lancaster, UK, 3ImaginationLancaster, Lancaster, UK
Service design
Evaluating services: An exploratory approach beyond Service Design
Stefano Maffei, Beatrice Villari, Francesca Foglieni, Politecnico di Milano, Design Department, Milano, Italy
Co-creation patterns: Insights from a collaborative service design tool
Krista Keränen1,2, Bernhard Dusch1,2, Katri Ojasalo2, James Moultrie1, 1University of Cambridge, Cambridge, UK, 2Laurea University of Applied Sciences, Espoo, Finland
A critical examination of service systems' role in implementing customer experience (CX) strategies
Philipp Klaus1, Bo Edvardsson2, 1Prof Dr Phil Klaus & Associates Consulting, London, UK, 2CTF Service Research Center, Karlstad, Sweden
Service design pattern congruency: Exploring the impact of value alignment on firm performance
Philipp Klaus1, Andi Smart2, 1Prof Dr Phil Klaus & Associates Consulting, London, UK, 2University of Exeter Business School, Exeter, UK
Strategic design
Leslie Wynn1, Alan Topalian2, 1HCL Technology Ltd, Hertfordshire, UK, 2Alto Design, London, UK
Luca Simeone, Malmö University, Malmö, Sweden
User experience
Maaria Nuutinen, Maarit Heikkinen, Hannamaija Määttä, VTT Technical Research Centre of Finland, Espoo, Finland
Designing for flow in online apparel retail
Nimrita Bassi, P A Smart, Fredric Ponsignon, University of Exeter, Exeter, UK
User experience/media
Consumer decision making in mobile-banking service selection
Rebecca De Coster, Colin McEwen, Brunel University, London, UK
The impact of Design in Social Media today
Sara Gancho, Rachel Cooper, Martyn Evans, Lancaster Institute for the Contemporary Arts, Lancaster, UK
2011
Download proceedings from 2011.