Tan, K. H. and K. W. Platts (2000). Strategy Implementation: Linking Manufacturing Objectives to Choice of Action Plan. Working Paper, British Academy of Management Conference, Edinburgh University.

Tan, K. H. and K. W. Platts (2000). Strategy Deployment: Linking Manufacturing Objectives to Choice of Action Plans. VI Conference on Industrial Engineering and Operations Management, ENEGEP 2000, Sao Paulo, Brazil.

Shirazi, R. and G. D. M. Frizelle (2000). "Tool Switching Problems in Manufacturing Companies."

Platts, K. W., D. R. Probert and L. E. Cáñez (2000). Make vs Buy Decisions: A Process and a Case. International Working Seminar on Production Economics, Ingls.

Platts, K. W. (2000). "A Process Approach to Manufacturing Strategy Development". Encyclopedia of Production and Manufacturing Management. P. M. Swamidass, Kluwer Academic Publishers: 528-539.

Neely, A. D., J. F. Mills, M. C. S. Bourne, M. Kennerley, K. W. Platts, A. H. Richards and M. J. Gregory (2000). "Performance measurement system design: developing and testing a process based approach." International Journal of Operations and Production Management 20(10): 1131-1152.

Neely, A. D. and M. C. S. Bourne (2000). "Why Measurement Initiatives Fail." Measuring Business Excellence: The Journal of Business Performance Management 4(4): 3-10.

Mills, J. F. and A. H. Richards (2000). "Strategy Charting: a management tool to capture and display strategy." Information Design Journal.

Mills, J. F., M. C. S. Bourne, K. W. Platts and M. J. Gregory (2000). Applying Resource-Based Theory: Strategy in a Service Network. POM facing the new millennium: evaluating the past, dealing with the present and planning the future of operations.  Papers from the First World Conference on Production and Operations Management, Seville, Spain.

Mills, J. F., M. C. S. Bourne and K. W. Platts (2000). A Competence and Resource-Based Framework for Operations Strategy. 11th Production and Operations Management Society Conference, San Antonio, New Mexico.

Maslen, R. and K. W. Platts (2000). "Building Manufacturing Capabilities." International Journal of Manufacturing Technology and Management 1(4/5): 349-365.

Hudson, M., P. A. Smart, M. Bourne and J. Lean (2000). Only Just Managing - No Time To Measure. Performance Measurement - Past Present and Future: Papers from the Second International Conference on Performance Measurement, University of Cambridge.

Gouvea da Costa, S. E., K. W. Platts and A. Fleury (2000). "Advanced manufacturing technology: defining the objective and positioning it as an element of manufacturing strategy". Building Competencies for International Manufacturing: Perspectives for Developing Countries. A. Fleury, H. Yoshizaki, L. Guimaraes and J. Ribeiro. Porto Alegre: 145-154.

Frizelle, G. D. M. and R. Shirazi (2000). The Use of Complexity Measures in Supply Chains. Performance Measurement - Past Present and Future: Papers from the Second International Conference on Performance Measurement, University of Cambridge.

Frizelle, G. D. M., I. P. McCarthy and T. Rakotobe-Joel (2000). "Complex Systems Theory: Implications and Promises for Manufacturing Organizations." International Journal of Manufacturing Technology and Management 2(1-7): 559-579.

Frizelle, G. D. M. and M. J. Gregory (2000). Complexity and the Impact of Introducing New Products. Complexity and Complex Systems in Industry, University of Warwick.

Ford, D. W. and J. M. Kay (2000). Planning boards - Effective planning and control for process industries. Proceedings of the 16^th National Conference on Manufacturing Research, University of East London.

Erlich, M. and J. F. Mills (2000). A Framework for Technological Innovation Risk Assessment (TIRA). Operations Management - Crossing Borders and Boundaries: The Changing Role of Operations.  Papers from the 7th International Conference of the European Operations Management Association, Gent, Belgium, Academia Press Scientific Publishers.

Cáñez, L. E., K. W. Platts and D. R. Probert (2000). "Developing a framework for Make-or-Buy Decisions." International Journal of Operations and Production Management 20(11 and 12): 1313-1330.

Bourne, M. C. S. and A. D. Neely (2000). Performance Measurement System Interventions: The Impact of Parent Company Initiatives on Success and Failure. Performance Measurement - Past Present and Future: Papers from the Second International Conference on Performance Measurement, University of Cambridge.

Bourne, M. C. S., J. F. Mills, M. Wilcox, A. D. Neely and K. W. Platts (2000). "Designing, implementing and updating performance measurement systems." International Journal of Operations and Production Management 20(7): 754-771.

Bourne, M. C. S. and P. A. Bourne (2000). Understanding  the Balanced Scorecard in a week, Hodder and Staughton.

Bourne, M. C. S. (2000). "Implementing a Balanced Performance Measurement System". Handbook of  Management Accounting. J. Innes. London, Gee Publishing: 38/31-38/36.

Bititci, U. S., T. J. Turner and M. C. S. Bourne (2000). Performance Measurement Process v Model. Performance Measurement - Past Present and Future: Papers from the Second International Conference on Performance Measurement, University of Cambridge.

Richards, A. H., K. W. Platts, M. C. S. Bourne, J. F. Mills and A. D. Neely (1999). Categorizing Organization Design for Innovation Management. Papers presented at PICMET ?9.

Mills, J. F., M. C. S. Bourne, K. W. Platts, M. J. Gregory and A. D. Neely (1999). Pragmatic methods for evaluating company resources and competences. PICMET Portland, Oregon, USA.

Mills, J. F., M. C. S. Bourne, K. W. Platts and M. J. Gregory (1999). Competence in a Service Network: Accessing Underlying Resources. Managing Operations Networks:  Papers from the 6th International Conference of the European Operations Management Association, Venice, Italy.

Mills, J. F., M. C. S. Bourne, A. D. Neely, K. W. Platts and M. J. Gregory (1999). Operations Strategy and the Resource-Based Theory of the Firm. 10th Production and Operations Management Society Conference, Charleston, SC, USA.

Frizelle, G. D. M., S. Sivadasan, J. Efstathiou, R. Shirazi, Alves and A. Calinescu (1999). Information Complexity as a Determining Factor in the Evolution of Supply Chains. International Workshop on Emergent Synthesis, University of Kobe, Japan.

Frizelle, G. D. M., J. Efstathiou, Tassano, S. Sivadasan, R. Shirazi, Alves and A. Calinescu (1999). Information Complexity as a Driver of Emergent Phenomena in a Business Community (Keynote address). International Workshop on Emergent Synthesis, University of Kobe, Japan.

Frizelle, G. D. M. (1999). The Measurement of Complexity. Manufacturing Complexity Network Meeting, University of Warwick.

Frizelle, G. D. M. (1999). Management of Complexity in Manufacturing (Keynote paper). World Manufacturing Congress, University of Durham, ISCS Canada/Switzerland.

Frizelle, G. D. M. (1999). Supply Chain Management: Current Practices in Other Industries (Invited paper). CICA Annual Conference, Downing College, Cambridge.

Frizelle, G. D. M. (1999). "Aspects of Complexity in Manufacturing: A Measurement Perspective."

Ford, D. W. (1999). A review of computer assisted manual planning system. BICC, Leigh, Cranfield University.

Cáñez, L. E., D. R. Probert and K. W. Platts (1999). "Testing a Framework for Make-or-Buy Decisions."

Cáñez, L. E. and D. R. Probert (1999). Technology Sourcing - The Link to Make-or-Buy. Technology and Innovation Management (Selected papers from PICMET 1999), PICMET.

Bourne, M. C. S. and M. Wilcox (1999). "Translating Strategy into Action." Business and Technical Management 2(7): 23-27.

Bourne, M. C. S., A. D. Neely, J. F. Mills and K. W. Platts (1999). Performance Measurement System Implementation: An investigation of Failures. Managing Operations Networks:  Papers from the 6th International Conference of the European Operations Management Association, Venice, Italy.

Bourne, M. C. S., J. F. Mills, A. D. Neely, K. W. Platts and A. H. Richards (1999). Performance Measures for Sustaining and Developing Competences and Capabilities. PICMET 99 Portland International Conference on Management of Engineering and Technology, Portland, USA.

Bourne, M. C. S., J. F. Mills, J. Bicheno, D. J. Hamblin, M. Wilcox, A. D. Neely and K. W. Platts (1999). "Performance Measurement System Design: Testing a Process Approach in Manufacturing Companies." International Journal of Business Performance Measurement 1(2): 154-170.

Bourne, M. C. S. (1999). "Designing and Implementing a Balanced Performance Measurement System." Control 25(6): 21-24.

Platts, K. W., A. H. Richards, J. F. Mills, A. D. Neely and M. C. S. Bourne (1998). Linking Company Characteristics and the Adoption of Formal Strategic Processes. Strategy-Driven Manufacturing:a key for the new Millennium, Proceedings of the International Symposium of Manufacturing Strategy (ISMS 98),, Tokyo, Japan.

Platts, K. W., J. F. Mills, A. D. Neely, M. C. S. Bourne and A. H. Richards (1998). Processes: An Engineering Approach to Manufacturing Management. Strategy-Driven Manufacturing: A key for the new Millennium, proceedings of The International symposium of Manufacturing Strategy, (ISMS 98), Tokyo, Japan.

Platts, K. W., J. F. Mills, M. C. S. Bourne, A. H. Richards and A. D. Neely (1998). The Implementation of a Facilitated Strategy Process. 10th International Working Seminar on Production Economics, Igls, Austria.

Platts, K. W., J. F. Mills, M. C. S. Bourne, A. D. Neely, A. H. Richards and M. J. Gregory (1998). "Testing Manufacturing Strategy Formulation Processes." International Journal of Production Economics(56-57): 517-523.

Neely, A. D., J. F. Mills, M. C. S. Bourne, K. W. Platts, A. H. Richards and M. J. Gregory (1998). Developing and Testing Management Processes. Strategy-Driven Manufacturing: A Key for the New Millennium, Proceedings of the International Symposium of Manufacturing Strategy (ISMS 98), Tokyo, Japan.

Neely, A. D. (1998). Measuring Business Performance: Why, What, How, Economist Books.

Neely, A. and D. B. Waggoner (1998). "Performance Measurement - Theory and Practice". First International Conference on Performance Measurement. University of Cambridge, 14-17 July

Mills, J. F., A. D. Neely, K. W. Platts, A. H. Richards and M. J. Gregory (1998). Learning in the Strategy Process. Strategy-Driven Manufacturing: A Key for the New Millennium, Proceedings of the International Symposium of Manufacturing Strategy (ISMS 98), Tokyo, Japan.

Mills, J. F., A. D. Neely, K. W. Platts, A. H. Richards and M. J. Gregory (1998). "The Manufacturing Strategy Process: Incorporating a Learning Perspective." Integrated Manufacturing Systems 9(3): 148-155.

Mills, J. F., A. D. Neely, K. W. Platts and M. J. Gregory (1998). "Manufacturing Strategy - A Pictorial Representation." International Journal of Operations and Production Management 18(11): 1067-1085.

Mills, J. F., M. C. S. Bourne, K. W. Platts and M. J. Gregory (1998). Manufacturing Strategy and the Resource-Based Theory of the Firm. Strategy Driven Manufacturing: A key for the New Millennium, Proceedings of the International Symposium of Manufacturing Strategy (ISMS 98), Tokyo, Japan.

Frizelle, G. D. M., D. McFarlane and Bongaerts (1998). Disturbance Measurement in Manufacturing Production Systems. ASI 98 Conference, Bremen.

Frizelle, G. D. M. (1998). "Measuring the Complexity of your Production Processes." Managing and Optimising Production Capacity.

Bourne, M. C. S., M. Wilcox, A. D. Neely, J. F. Mills and K. W. Platts (1998). Embedding Performance Measurement Systems in SMEs: Lessons from three Longitudinal Case Studies. Operations Management: Future Issues and Competitive Responses.  Papers from the 5th International Conference of the European Operations Management Association, Dublin, Ireland.

Bourne, M. C. S. and M. Wilcox (1998). "Translating Strategy into Action." Manufacturing Engineering 77(3): 109-112.

Bourne, M. C. S. and A. D. Neely (1998). Why do Performance Measurement Initiatives Succeed and Fail? Performance Measurement - Theory and Practice.  Papers from the !st International conference on Performance Measurement, Centre for Business Performance, University of Cambridge.

Bourne, M. C. S., J. F. Mills, M. Wilcox, D. Hamblin, J. Bicheno, A. D. Neely and K. W. Platts (1998). Developing and Testing Performance Measurement System Design Processes through Action Research. Management Accounting Research Group, Aston.

Barnes, D. and K. W. Platts (1998). Researching Manufacturing Strategy and Performance Measurement Using an Academic Network. Operations Management: Future Issues and Competitive Responses.  Papers from the 5th International Conference of the European Operations Management Association, Dublin, Ireland.

Richards, A. H., M. C. S. Bourne, J. F. Mills, K. W. Platts and A. D. Neely (1997). A Collaborative Network for Case Study Research in Manufacturing Companies. Portland International Conference on Management of Engineering and Technology (PICMET), Portland, Oregon, USA.

Neely, A. D., A. H. Richards, J. F. Mills, K. W. Platts and M. C. S. Bourne (1997). "Designing Performance Measures: A Structured Approach." International  Journal of Operations and Production Management 17(11): 1131-1153.

Mills, J. F. and M. Lewis (1997). Competence Analysis in a Central Research Organisation:  Lessons from Practice. Managing Service Operations: Lessons from the Service and the Manufacturing Sectors.  Papers from the 4th International Conference of the European Operations management Association, Barcelona.

Maslen, R. and K. W. Platts (1997). "Manufacturing Vision and Competitiveness." Integrated Manufacturing Systems 8(5): 313-322.

Frizelle, G. D. M., D. McFarlane and Matson (1997). Responsiveness as a Criterion in Control System Design. ESPRIT IMS Workshop, Porto, Portugal.

Frizelle, G. D. M. (1997). Complexity in the Production Process: To what Extent is this a Barrier to Synchronous Production. Synchronous Production in FMCG conference, London.

Frizelle, G. D. M. (1997). Assessing the Impact of New Products on the Factory. 5th International Conference on Factory 2000, Cambridge.

Bourne, M. C. S. and M. Wilcox (1997). The Demand Solution Matrix - a model for better understanding the demands of your customers. ME-SELA 97 Conference, Loughborough.

Bourne, M. C. S. and A. D. Neely (1997). Developing a Performance Measurement System in a Professional Service Organisation. Managing Sevice Operation: Lessons from the Service and the Manufacturing Sectors.  Papers from the 4th International conference of the European Operations Management Association, Barcelona.

Bourne, M. C. S., J. F. Mills, A. H. Richards, A. D. Neely and K. W. Platts (1997). The Design of an Action Science Case Study Research Methodology for Testing Processes in Manufacturing Companies. Portland International Conference on Management of Engineering Technology (PICMET), Portland, Oregon, USA.

Bourne, M. C. S., J. Bicheno, D. Hamblin, M. Wilcox and A. D. Neely (1997). Experiences from facilitating the design and implementation of performance measurement systems - the influence of the team and its leader. PICMET.

Bourne, M. C. S. (1997). Measuring the right things,right. 2nd International Conference on ISO9000 and TQM, Luton.

Platts, K. W., J. F. Mills, A. D. Neely, M. J. Gregory and A. H. Richards (1996). "Evaluating Manufacturing Strategy Formulation Processes." International Journal of Production Economics 46-47(December): 233-240.

Platts, K. W., J. F. Mills, A. D. Neely, M. J. Gregory, M. C. S. Bourne and A. H. Richards (1996). Testing Manufacturing Strategy Formulation Processes. 9th International Working Seminar on Production Economics, Austria.

Platts, K. W. and R. Maslen (1996). Implementing Manufacturing Strategy - A Process and a Tool. Paper at 2nd International Conference on Managing Integrated Manufacturing, Leicester University.

Platts, K. W. and R. Maslen (1996). Introducing Vision into the Manufacturing Strategy Process. Manufacturing Strategy, Operations Strategy in a Global Context.  Papers from the 3rd International Conference of the European Operations Management Association, London.

Oliver, N., G. Gardiner and J. F. Mills (1996). Design and Development Benchmarking. Manufacturing Strategy: Operations Strategy in a Global Context.  Papers from the 3rd International conference of the European Operations Management Association, London.

Oliver, N., G. Gardiner and J. F. Mills (1996). Design and Development Benchmarking: 18 projects in the Electronics Industry. 3rd International Product Development Conference organised by EIASM and INSEAD, Fontainbleau, France.

Neely, A. D., J. F. Mills, K. W. Platts, A. H. Richards, M. J. Gregory and M. C. S. Bourne (1996). Developing and Testing a Process for Performance Measurement System Design. Manufacturing Strategy, Operations Strategy in a Global Context.  Papers from the 3rd International Conference of the European Operations Management Association, London.

Neely, A. D., J. F. Mills, K. W. Platts, M. J. Gregory and A. H. Richards (1996). "Performance Measurement System Design: Should Process Based Approaches be Adopted?" International Journal of Production Economics 46-47: pp 423-431.

Neely, A. D., J. F. Mills, M. J. Gregory, A. H. Richards, K. W. Platts and M. C. S. Bourne (1996). Getting the Measure of your Business. Findlay Publications, Findlay Publications.

Mills, J. F., K. W. Platts, A. D. Neely, A. H. Richards, M. J. Gregory and M. C. S. Bourne (1996). Creating a Winning Business Formula. Kent.

Mills, J. F. and K. W. Platts (1996). "Manufacturing Strategy". International Encyclopedia of Business and Management. M. Warner, Routledge: 3126-3141.

Mills, J. F., A. D. Neely, K. W. Platts, A. H. Richards and M. J. Gregory (1996). The Manufacturing Strategy Process: Incorporating a Longitudinal, Learning Perspective. Manufacturing Strategy, Operations Strategy in a Global Context.  Papers from the 3rd International Conference of the European Operations Management Association, London.

Mills, J. F., M. J. Gregory, A. D. Neely and K. W. Platts (1996). Strategy Development and Performance: Linking Research, Practice and Education. 12th International conference on CAD/CAM Robotics and Factories of the Future, Middlesex University, London.

Mertins, K., G. Neubauer, I. Neumann and A. H. Richards (1996). "Adapting a Manufacturing Company to Damatic Changes - Experiences from the former East Germany." Integrated Manufacturing Systems 7(2): 37-43.

Frizelle, G. D. M. and M. J. Gregory (1996). "CIM2000: A Tool to help SMEs Develop Operational Strategy." Entrepreneurship and Regional Development 8: 141-158.

Frizelle, G. D. M. (1996). "Getting the Measure of Complexity." Manufacturing Engineer 75(6): 268-270.

Frizelle, G. D. M. (1996). Measuring Complexity and Target Costs. Chaos in Manufacturing Conference, Santa Fe.

Frizelle, G. D. M. (1996). Measuring Complexity in Manufacturing. Advances in Manufacturing Conference, Bath.

Bourne, M. C. S., J. Bicheno, D. Hamblin, M. Wilcox and A. D. Neely (1996). Getting the Measure of your Business: Developing and Testing Performance Measurement Systems in Manufacturing Companies. Management Accounting Research Group Conference, Aston.