Alphabetic Listing  Listing by Affiliation

Dr Jasser Al-Kassab

Visting Researcher

Service Research

 

Jasser joined the IfM as a visiting researcher with Professor Andy Neely from March to December 2010 (financed by a scholarship of the Swiss National Science Foundation) and stayed as a research associate until April 2011. At present he is a visiting researcher at IfM and is working in industry.

 

Research Area

  • RFID Technology
  • Internet of Things
  • Business Value of IT
  • Retail Industry
  • Anti-Counterfeiting
  • Business Performance Management

Background

Jasser received a Masters Degree in Business Administration and Computer Science (High Hons) from Technische Universität Darmstadt (Germany) and the Diplôme d'Études Approfondies (DEA - Master Recherche) from Ecole Centrale de Lyon and INSA Lyon (France). He worked for the Startup company RosaTech S.A. (France), Saturn Hansa (subsidiary of the Metro Group, Germany), T-Systems GmbH (headquarters, Germany), and for SAP Research CEC St. Gallen (Switzerland). During his time at SAP Research he was involved in the EU-funded research project BRIDGE.

 

Jasser completed a PhD in September 2010 from the Auto-ID Labs St. Gallen / Zürich - Institute of Technology Management at the University of St. Gallen (ITEM-HSG), Switzerland, under the supervision of Prof. Dr. Elgar Fleisch (University of St. Gallen and ETH Zürich) and Prof. Dr. Thomas Rudolph (University of St. Gallen). His research was based on the large-scale Galeria Kaufhof RFID trial within the Metro Group Future Store Initiative. Based on the empirical data from this trial, the goal of the thesis was to assess the business value of RFID technology in apparel department store retail.

 

Jasser's PhD project was awarded the "EHI Science Award for Cooperations 2010" for the best cooperation between research institutes and the retail industry:

For his article in the European Journal of Information Systems, written with Prof. Frédéric Thiesse and Prof. Elgar Fleisch, Jasser has received the Operational Research Society's "Stafford Beer Medal"

 

Publications

Journal Contributions

  • Al-Kassab, J., Thiesse, F. and Buckel, T. (2013) RFID-Enabled Business Process Intelligence in Retail Stores: A Case Report, Journal of Theoretical and Applied Electronic Commerce Research (JTAER), Vol. 8, Issue 2, pp. 112-137
  • Al-Kassab, J., Ouertani, Z., Schiuma, G. and Neely, A. (2013) Information visualization to support management decisions, International Journal of Information Technology & Decision Making (IJITDM), World Scientific, accepted May 24, 2013
  • Thiesse, F., Al-Kassab, J. and Fleisch, E. (2009) Understanding the value of integrated RFID systems: a case study from apparel retail, European Journal of Information Systems (EJIS), Vol. 18, No. 6, pp. 592-614.
  • Al-Kassab, J. and Rumsch, W.-C. (2008) Challenges for RFID Cross-Industry Standardization in the Light of Diverging Industry Requirements, IEEE Systems Journal, Special Issue on RFID Technology: Opportunities and Challenges, Vol. 2, No. 2, pp. 170-177.

Conference Contributions

  • Al-Kassab, J., Ouertani, Z. M., Schiuma, G. and Neely, A. (2011) Visualisation of service performance information: insights for management decisions, Proceedings of 18th EurOMA Conference, Cambridge (UK), pp. 1-10.
  • Al-Kassab, Jasser ; Thiesse, Frédéric ; Fleisch, Elgar (2010): O Transponder, Where Art Thou? – A Case Example of RFID Data Analytics in Retail. : IoT2010. - Internet of Things 2010. - Toyko, Japan, S. 1-8
  • Al-Kassab, J., Mahmoud, N., Thiesse, F. and Fleisch, E. (2009) A Cost-Benefit Calculator for RFID Implementations in the Apparel Retail Industry, Proceedings of the Fifteenth Americas Conference on Information Systems (AMCIS’09), AISEL, San Francisco (CA), pp. 1-10.
  • Thiesse, F. and Al-Kassab, J. (2009) RFID Data Analytics in Apparel Retail, Springer2009 - The Internet of Things: 20th Tyrrhenian Workshop on Digital Communications. - Pula, Sardinia (IT), S. 303-308. - ISBN 1441916733.

Book Chapter Contributions

  • Al-Kassab, J., Thiesse, F., Wolfram, G. and Fleisch, E. (2010) RFID im Textilhandel - am Beispiel von GALERIA Kaufhof GmbH, in „Der Schweizer Handel 2010 – Mit Innovationen wachsen", Herausgeberband zum 4. St. Galler Handelstag, Rudolph, T. (Editor), pp. 133-141.
  • Al-Kassab, J., Thiesse, F. and Fleisch, E. (2010) RFID in the Apparel Retail Industry - A Case Study from Galeria Kaufhof, "Unique Radio Innovation for the 21st Century: Building Scalable and Global RFID Networks", Ranasinghe, D., Sheng, M. and Zeadally, S. (Editors), Springer-Verlag, 2010.

EU Research Project Reports (Deliverables)

  • Lehtonen, M., Al-Kassab, J., Graf von Reischach, F., Kasten, O. and Michahelles, F. (2007) D5.1: Problem-Analysis Report on Counterfeiting and Illicit Trade, deliverable D5.1 of the EU-funded research project "Building Radio frequency Identification solutions for the Global Environment" (BRIDGE), Project no. 033546, February 2007.
  • Al-Kassab, J., Lehtonen, M., Dubach, E. and Michahelles, F. (2007) D5.2: Anti-counterfeiting Requirements Report, deliverable D5.2 of the EU-funded research project "Building Radio frequency Identification solutions for the Global Environment" (BRIDGE), Project no. 033546, July 2007.
  • Lehtonen, M. and Al-Kassab, J. (2008) D5.3: Anti-counterfeiting Business Case Report, deliverable D5.3 of the EU-funded research project "Building Radio frequency Identification solutions for the Global Environment" (BRIDGE), Project no. 033546, January 2008.
  • Al-Kassab, J. and Lehtonen, M. (2008) D5.4: Anti-counterfeiting Prototype Report, deliverable D5.4 of the EU-funded research project "Building Radio frequency Identification solutions for the Global Environment" (BRIDGE), Project no. 033546, August 2008.
  • Al-Kassab, J., Lehtonen, M., Oertel, N. and Delchev, I. (2009) D5.5 BRIDGE Anti-Counterfeiting Evaluation Report, deliverable D5.5 of the EU-funded research project "Building Radio frequency Identification solutions for the Global Environment" (BRIDGE), Project no. 033546, July 2009.
  • Lehtonen, M., Al-Kassab, J. and Lekies, S. (2009) D5.6 BRIDGE Anti-Counterfeiting Implementation Roadmap and Application Guidelines, deliverable D5.6 of the EU-funded research project "Building Radio frequency Identification solutions for the Global Environment" (BRIDGE), Project no. 033546, July 2009.