Contact Details

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Position

Director, Cambridge Service Alliance
Deputy Director, AIM Research

Affiliation

Professor Andy Neely

Research Area

• Business intelligence
• Manufacturing strategy
• Performance measurement/management
• Servitization of manufacturing

Background

Professor Andy Neely holds joint appointments at Cambridge University and Cranfield School of Management. He is also Deputy Director of the Advanced Institute of Management Research, the UK's Management Research Initiative. Previously he has held appointments at London Business School, Cambridge University, where he was a Fellow of Churchill College, Nottingham University, where he completed his PhD and British Aerospace. He was elected a Fellow of the Sunningdale Institute in 2005, a Fellow of the British Academy of Management in 2007 and an Academician of the Academy of Social Sciences in 2008.

Andy is widely recognised as one of the world's leading authorities on organisational performance measurement and management. He has authored over 100 books and articles, including "Measuring Business Performance", published by the Economist and "The Performance Prism", published by the Financial Times. He has won numerous awards for his research and chairs the Performance Measurement Association, an international network for those interested in the performance measurement and management. Currently he is researching issues of performance and innovation in service businesses.

Andy Neely speaking on the servitization of manufacturing at the IBM Services Science Summit in Finland.

Recent publications include:

• Bishop, K.; d’Este, P. and Neely, A.D. (2011) “Gaining from Interactions with Universities: Multiple Methods for Nurturing Absorptive Capacity”, Research Policy, 40, 1, pp. 30-40.
• Perkman, M.; Neely, A.D. and Walsh, K. (2011) “How Should Firms Evaluate Success in University-Industry Alliances? A Performance Measurement System”, accepted for publication in R&D Management.
• Michelli, P. and Neely, A.D. (2010) “Performance Measurement in the English Public Sector: Searching for the Golden Thread”, Public Administration Review, 70, 4, pp. 591- 600.
• Benedittini, O.; Clegg, B.; Kafouros, M. and Neely, A.D. (2009) “The Myths of Manufacturing”, Operations Management Research, 2, pp. 28-32.
• Neely, A.D. (2009) “Exploring the Financial Consequences of the Servitization of Manufacturing”, Operations Management Research, 2, 1, 103-118. 
• Griffith, R. and Neely, A.D. (2009) “Incentives and Managerial Experience in Multi-Task Teams: Evidence from within a Firm”, Journal of Labour Economics 27, 1, pp. 49-82.
• Neely, A.D. (2008) "Exploring the financial consequences of the servitization of manufacturing", Accepted for publication in Operations Management Research. [ Download PDF 180k ]
• Neely, A.D. and Yaghi, B. (2008) "State of Nirvana", evaluationcentre.com. [ Download PDF 156k ]
• Neely, A.D.; Yaghi, B. and Youell, N. (2008) "Enterprise Performance Management: The Global State of the Art", Oracle and Cranfield School of Management. [ Download PDF 3.2Mb ]
• Cuganesan, S; Neely, A.D.; Yaghi, B. and Youell, N. (2008) "Enterprise Performance Management: The Australian State of the Art", Oracle, Macquarie University and Cranfield School of Management. [ Download PDF 2.7Mb ]
• Yaghi, B.; Neely, A.D.; Dietrich, R. and Youell, N. (2008) "Enterprise Performance Management: The US State of the Art", Oracle, Fisher College of Business and Cranfield School of Management. [ Download PDF 2.7Mb ]
• Neely, A.D.; Yaghi, B. and Youell, N. (2008) "Enterprise Performance Management: The UK State of the Art", Oracle and Cranfield School of Management. [ Download PDF 2.5Mb ]
• Shimizu, T.; Neely, A.D.; Yaghi, B. and Youell, N. (2008) "Enterprise Performance Management: The Japanese State of the Art", Oracle, Waseda University and Cranfield School of Management. [ Download PDF 3Mb ]
• Yaghi, B.; Neely, A.D.; Zhijun Wang, Z. and Youell, N. (2008) "Enterprise Performance Management: The Chinese State of the Art", Oracle, Peking University and Cranfield School of Management. [ Download PDF 2.4Mb ]
• Neely, A.D. and Delbridge, R. (2007) "Effective Business Models: What do they Mean for Whitehall", Sunningdale Institute, National School of Government. [ Download PDF 660k ]
• Franco-Santos, M.; Kennerley, M.; Micheli, P.; Martinez, V.; Mason, S.; Marr, B.; Gray, D. and Neely, A. (2007) "Towards a Definition of a Business Performance Measurement System", International Journal of Operations and Production Management, 27, 8, pp. 784-801.
• Neely, A.D. and Al-Najjar, M. (2006) "Moving from Measurement to Insight: The True Role of Performance Measurement", California Management Review, Spring, 48, 3, 101-114.

For a complete listing of Andy's publications click here to download a MS Word document [12/07/2011]