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Cambridge Service Science, Management and Engineering Symposium
14-15 July 2007 Møller Centre, Churchill College, Cambridge


Succeeding through
Service Innovation




Notes for participants

Here are all the preparatory materials. For specific instructions see "Guides" and "Briefing notes" for:

Documents for downloading

  1. Academic briefing notes
  2. Two Day Symposium structure
  3. Programme planning matrix
  4. Sample presentation
  5. Symposium questionnaire
  6. Sample position statement. [Gronroos]
  7. Sample position statement. [Spohrer]
  8. Sample previous work.
  9. Format requirements.
  10. Sample position paper.

 

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Last updated 28th April 2008