Cambridge Service Science, Management and Engineering Symposium
14-15 July 2007 Møller Centre, Churchill College, Cambridge

Succeeding through
Service Innovation

• Home - the white paper
• Executive summary
• Acknowledgements
• Comments on previous version

• The Symposium & discussion paper
  • Background and objectives
  • Format
  • Organising committee

• Symposium attendees
  • Guide for industrial presentations
  • Briefing notes for academic participants
  • Briefing notes for session moderators
  • Preparatory materials
• Symposium correspondents
  • Call for contributions
• Pre-meeting materials
  • Academic contributions
  • Industrial background slides
• Meeting materials
  • Programme and presentations
  • Group photos
• Related links

• Institute for Manufacturing
  • Contact for enquiries
  • Service and support engineering

Attendees

• Mr Kevin Bishop - IBM
• Mr Greg Bolan - BAE SYSTEMS
• Professor David Bowen - Thunderbird School of Global Management
• Mr Chris Cromack - IBM
• Professor Ray Fisk - Texus State University - San Marcos
• Professor Steve Evans - Cranfield University
• Mr Walter Ganz - Fraunhofer Institute for Industrial Engineering
• Professor Mike Gregory - University of Cambridge
• Professor Bob Johnston - University of Warwick
• Professor Jos Lemmink - University of Maastricht
• Professor Christopher Lovelock - Yale University
• Dr Michael Lyons - BT
• Professor Linda Macaulay - University of Manchester
• Professor Duncan McFarlane - University of Cambridge
• Professor Larry Menor - University of Western Ontario
• Professor Andy Neely - Cranfield University
• Mr Guangjie Ren - University of Cambridge
• Professor Scott Sampson - Brigham Young University
• Dr Jim Spohrer - IBM
• Dr Philip Stiles - University of Cambridge
• Mr Steve Street - IBM
• Mr Paul Tasker - BAE SYSTEMS
• Mr Jonathan Throssell - Rolls-Royce
• Professor Steve Vargo - University of Hawaii

Download biographies of symposium attendees.

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© 2007 University of Cambridge Institute for Manufacturing. All rights reserved.

Last updated 28th April 2008