Doctoral Symposium on Service

Tuesday 21 September

Registration at 09.30, 10.00 Start, 17.00 Close

• Are you are a second or higher year doctoral student?
• Is the topic of your thesis in the area of Service?
• Would you like to become part of a highly motivated community of service researchers?
• Do you want to engage with doctoral students and service researchers from all across Europe?
• Do you want to meet and learn from top academics in service research?

If you can answer "Yes" to all these questions, we are looking forward to welcome you at the Doctoral Symposium on Service.

The Doctoral Symposium on Service is an engaging, interactive professional experience designed to help participants successfully complete their doctoral dissertation and to assist students in publishing their dissertation in high quality journals. The Symposium will take place on Tuesday 21 September at Institute for Manufacturing, Cambridge.

Who Should Attend

The Doctoral Symposium is designed to provide doctoral researchers in Service with the opportunity to present and discuss their research with peers and distinguished scholars engaged in the area of service. The event welcomes doctoral students with interests in all of the Service Science, Service Management, Service Marketing, Servitization and Service Systems areas, including economics, pricing, human resources, marketing, operations, engineering, technology and strategy. In the symposium, participants will briefly outline their research and then seek advice and feedback for urgent questions. Papers will be circulated prior to the symposium so that participants can familiarize themselves with the work of the others.

The committee leading the symposium will choose a select number of proposals of high quality who would then be entitled to a full waiver of symposium fees. The winner of the Doctoral Symposium Best Proposal Award will be chosen amongst the selected proposals and will be announced at the end of the event.

Application Process

Those wishing to attend the consortium should submit:

• A current curriculum vita.
• An extended abstract (6-8 pages) describing your research topic.
• A letter of recommendation from your department chair, or dissertation supervisor.
• The extended abstract should be formatted according to Journal of Service Research guidelines: http://www.sagepub.com/journalsProdManSub.nav?prodId=Journal200746

The first page of the manuscript should contain the following information:

• Your supervisor's name(s) and university
• The title of your thesis, and current registration (e.g., M.Phil. or Ph.D.)
• The date you began your research and whether you have been working full time or part time (or in what combination)
• Your own estimate of your date for completion of your thesis

The following elements need to be covered within the extended abstract:

• Introduction
• Theoretical Framework
• Method
• Findings (if you already have some, or present expected findings)
• Discussion & Conclusion
• References

All these materials should be sent to Dr Kate Blackmon at kate.blackmon@sbs.ox.ac.uk and Professor Irene Ng at irene.ng@exeter.ac.uk by Friday 18th June, 2010. Notification of acceptance will be sent out by mid-August. As the number of doctoral students to attend the symposium is limited (30 only), applications received after Friday 18th June 2010 can only be considered if space is available.

Provisional programme

09.30 - Registration

10.00 - Welcome, introduction, Dr Kate Blackmon, Said Business School, University of Oxford

10.15 - Programme overview and state of service research, Professor Irene Ng, University of Exeter [Download presentation 693k PDF]

10.30 - Guest speaker, Professor Katherine Lemon, Editor, Journal of Service Research [Download presentation - 2.6Mb PDF file]

11.15 - Discussion, refreshments available

11.45 - Short presentations of individual research topics

13.00 - Working lunch, Continue short presentations of individual research topics

14.00 - Presentations and discussions in groups

15.30 - Refreshments

15.45 - How to publish your work in Service: Helpful hints from Professor Stephen Vargo, Hawaii University [ Download presentation - 120k PDF]

16.45 - Conclusion

17.00 - Close

17.30 - Tour of the IfM

19.00 - Symposium Dinner at Jesus College

Symposium fees

Participation fees for the Doctoral Symposium: £90 including VAT

The fee covers admission to the Doctoral Symposium, lunch and tea/coffee throughout the event.

Booking

To book your place to attend, please visit http://grandchallengeservice.eventbrite.com/
NOTE: Do not book into this event unless you have had your application accepted. 

Sponsors