Grand Challenge Summit Meeting

Wednesday 22 September

Join us in Cambridge, UK for the Grand Challenge Summit meeting on the afternoon of Wednesday 22 September 2010.

The aim of the Summit is to review global trends in research, policy and practice in services. The summit, which is designed to be the highlight of the Cambridge services week, will consist of three parts:

• First international delegations will be exhibiting the latest developments in services research, policy and practice. Research groups, Government agencies and businesses will all be invited to participate in this poster display.
• Second, we will hear from three plenary speakers, each of whom will focus on global trends in services from specific perspectives. Professor Andy Neely, University of Cambridge, will talk about his latest research into the servitization of manufacturing, while senior speakers from BAE Systems and IBM will talk about international business developments in services.
• Finally, the Vice Chancellor of the University of Cambridge will join the proceedings to launch officially the Cambridge Service Alliance. Following the Summit is the Grand Challenge week gala dinner at Christ’s College, limited places are available.

Who should attend?

Industrialists, policy makers and researchers interested in service issues.

Programme

• 12.30 - Registration and lunch
• 14.00 - Welcome: Professor Duncan McFarlane, University of Cambridge [Download presentation 360k PDF file]
• 14.10 - Global Trends in the Servitization of Manufacturing: Professor Andy Neely [ Download presentation - 1Mb PDF]
• 14.45 - Our Services Journey: BAE Systems: Peter Fielder, Managing Director, Performance Excellence, BAE Systems [Download presentation 212k PDF file]
• 15.20 - Refreshments
• 15.50 - Cambridge Service Alliance and IBM: John Granger, General Manager, IBM Global Business Services, Northeast Europe. IBM [Download presentation 940k PDF file]
• 16.25 - Panel
• 16.45 - Official launch of the Cambridge Service Alliance: Professor Alison Richard, Vice Chancellor, University of Cambridge
• 17.00 - Close

• 19.15 - Coach into Cambridge
• 19.30 - Pre-dinner drinks at Christ's College
• 20.00 - Gala dinner, Christ’s College, Cambridge

Dinner

Gala dinner on Wednesday 22 September at Christ's College.

Cost

There is no charge to attend this event.

Gala dinner not included - book this separately at £60 inc VAT per head.

Booking

Please visit http://grandchallengeservice.eventbrite.com/

Sponsors

Photos from the event - click on photo for a large (600-900k version)