Decision support tools
References
- Hayes, Robert H., and Wheelwright, Steven C., "Restoring Our
Competitive Edge: Competing Through Manufacturing". New York: John
Wiley, 1984.
- Hayes, Robert H., and Wheelwright, Steven C., Clark, Kim B.,
"Dynamic Manufacturing". New York: The Free Press (Macmillan
Inc.), 1988.
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Manufacturing Decision Areas
Hayes and Wheelwright's 10 manufacturing strategy decision areas
are:
| Decision area |
Scope |
| Capacity |
Capacity flexibility, shift patterns, temporary subcontracting policies |
| Facilities |
The size, capacity, location and focus of manufacturing resources |
| Production equipment |
Degree of automation, technology choices, configuration of equipment into lines, cells, etc., maintenance policies and the potential for developing new processes in-house |
| Vertical integration |
Strategic make versus buy, supplier policies, extent of dependence on suppliers |
| Human resources policies |
Recruitment, training and development, culture and management style |
| Quality systems |
Quality assurance and quality control policies and practice |
| Production planning and control |
Production and order, material control systems |
| Performance measurement |
Financial and non-financial performance management and linkages to recognition and reward systems |
| Organisation |
Structure, accountabilities and responsibilities |
| New product introduction |
Design for manufacture guidelines, introduction stages, organisational aspects e.g., manufacturing role in concurrent engineering |
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